Leading without formal authority (v)

Summary

Perhaps you are responsible for delivering projects using contractors where traditional line management is less applicable? Perhaps you are the technical expert and prefer a technically focused career path – you still have to get things done through others but can’t tell people what to do? In any case, these scenarios represent complex business relationships and you need to be able to lead and influence those you work with.

Engineers routinely find themselves managing outsourced work teams or working as a member of an outsourced team on a customer’s site themselves. As engineering organisations strive to improve time to market, cost and quality the use of outsourcing and contractors will continue. Those who are able to master ‘leading’ through complex relationships will become highly prized.

This pragmatic course deals with the unique challenges associated with this way of working. You will be given practical advice on how to build their leadership credibility and overcome the challenges presented by having no “line” authority.

Delivery format

This course will be delivered in 4 virtual classrooms (VCs) of 3 hours each.
We also include an optional post course clinic.

 VC 1: 
Leadership and the impact of leading remotely 
Trust 

VC 2: 
Effective communication 
Expectation Management 

VC 3: 
Power 
Influence 

VC 4: 
Assertiveness  
Managing conflict 
Action planning and next steps

Who should attend?

Those in project or technical leadership roles and those seeking to develop their career in non-line management positions.

How will I benefit?

After the course you will be able to:  

• Understand the different types of business relationships that exist today and manage expectations accordingly
• Evaluate ‘obligations’, be these contractual or personal
• Ensure that they are able to lead a team that not only meets but often exceeds these obligations

• Track, manage and maintain performance without formal authority

• Establish and implement fundamental work practices to ensure a smooth running team

• Get things back on track quickly and effectively when things go wrong

• Implement performance management techniques

• Analyse the nature of conflict situations and the responsive techniques available to those without authority

Key topics

• Understanding relationships – exploring the dynamics between customers, suppliers and competitors
• Obligations - Identifying contractual and personal obligations and how those influence objectives
• Trust - Building trust through consistency and best practice
• Expectations - Managing client & employer expectations
• Achievement - Consistent plan delivery
• Leadership vs Followership - The golden rules of leadership
• Influencing - Creating a network that works for you
• Conflict Management - What to do when things go wrong

Meet our trainers

These trainers regularly teach Leading without formal authority (v).